Littlebird and Intercom Integration Overview

You spend half your day switching between tools, hunting for the customer thread that explains why a feature request matters or what was promised in the last call. The context is scattered: some in Intercom, some in a meeting, some in a Slack thread you can't find.

Littlebird pays attention to your active window and transcribes your meetings without a bot on the call. It builds a searchable memory of your work, and you can ask it things later in plain language. Intercom can be connected in Settings > Integrations.

What Littlebird finds

Pays attention to your active window

Littlebird reads the text and elements of your active window via macOS accessibility permissions. It's not a screen recorder. No video, no screenshots, not a keylogger. It's designed to ignore password fields, and password managers like 1Password and Bitwarden are auto-excluded by default. Credit-card numbers and API keys are auto-redacted before storage.

Transcribes your meetings without a bot

Littlebird transcribes meetings in real time, on your computer, without joining the call or asking anyone's permission. The transcript is private to you and stored encrypted in the AWS cloud.

Builds a memory you can ask later

Littlebird indexes what it captures and lets you ask questions in Chat. You can recall a customer conversation, a decision made in a meeting, or a thread you read weeks ago: all in plain language, grounded in your real work.

All the content I produce starts with Littlebird. It sits in the background, capturing the conversations that matter, so nothing gets lost in the details of a meeting or the bottom of my inbox.

Michelle Dailey, VP Marketing, Checksum

Requirements

Plan

Requires Littlebird Plus

See pricing →

How it works

Intercom can be connected in Settings > Integrations. Littlebird works on its own too. Integrations are optional. What a connected integration adds for this tool is not documented yet.

Littlebird also works on its own, without integrations, paying attention to your active window and transcribing meetings without a bot on the call. You control what it does. Pause context collection, exclude apps, or delete your data at any time. Nothing is collected without your permission.

Privacy

The app runs on your computer. The memory it builds is encrypted and stored in the AWS cloud.

Encrypted at rest (AES-256) and in transit (TLS 1.3). AWS KMS manages encryption keys.
SOC 2 certified, independently audited. GDPR and CCPA compliant data handling policies.
Littlebird never sells your data and never trains models on your data.
Delete your data, or your entire account, at any time.

Frequently asked

Do I need to connect Intercom?

No. Littlebird works on its own by paying attention to your screen and transcribing your meetings.

What does Littlebird do with my data?

The app runs on your computer. The memory it builds is encrypted and stored in the AWS cloud. Littlebird is designed to ignore password fields, auto-excludes password managers like 1Password and Bitwarden, and auto-redacts credit-card numbers and API keys before storage. You can read the full privacy policy at littlebird.ai/privacy.