Someone said your name; know about it
A summary of brand mentions across the web, so praise gets amplified and complaints get answered
- Runs while your laptop is closed
- Reports in Littlebird and by email
- Free plan includes 5 routines
Chirp Creative came up in five places this week, and two need a response.
- Needs a response: a two-star review says a website project ran late, and a forum thread asks if you take nonprofit clients.
- Praise: a trade news site featured your Birdseed Brands rebrand on Monday, and two design blogs linked to the story.
Draft replies for the review and the thread are ready for you to post.
The problem
Your brand gets discussed in places you are not watching: forums, comment sections, social threads. The praise goes unthanked and the complaints go viral unanswered, the exact opposite of the right response.
By the time a mention reaches you through the grapevine, the conversation has already concluded without you.
What it does
This routine tracks mentions of your brand across the web and summarizes them on schedule: who said what, where, and whether it needs a response.
You show up to conversations about yourself while they are still conversations. The thank-yous and the corrections both land on time.
Try the prompt
Copy it into a new Littlebird routine, then set the days and times that fit your schedule
- Open Littlebird and go to Routines. Open the menu next to New Routine and choose Set up manually.
- Paste the prompt into Instructions, then set the days and time under Run.
- Littlebird runs it on schedule from then on. You can pause or edit it anytime. Auto-pause is on by default and pauses it if reports go unread.
You can also choose Create with Littlebird and describe the routine in chat.
Every Tuesday summarize all mentions of my brand this week across news, blogs, forums and review sites
Why make it a routine?
You can fake this with a chat skill and enough copy-paste. Most people keep it up for a week, then stop, because the copy-paste is the actual job.
A routine removes the choreography: the context is already there, the schedule is already set, and the output shows up where you need it.
And it is private by design: SOC 2 Type II, GDPR and CCPA aligned, and your data is never sold.
Frequently asked questions
What counts as a mention?
Your brand name, product names, and common misspellings. You can tune the terms in the prompt.
Can it draft the responses?
It flags what needs a response and can draft one. Posting under your name stays with you.
Is it Mac-only?
It is not. Littlebird runs on Mac and Windows.
Does it run on Linux?
There is no Linux desktop app, but you can set up routines and read their reports in the web app at app.littlebird.ai.
More routines like this one
Put Littlebird to work
Littlebird is free to start, and your routines also work on the web, iPhone and Android
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