At-risk accounts, flagged while saveable
Engagement signals across your accounts, checked every Wednesday so a drifting customer gets flagged early
- Runs while your laptop is closed
- Reports in Littlebird and by email
- Free plan includes 5 routines
Three accounts are trending the wrong way, and Birdseed Brands needs attention first.
- Birdseed Brands: Dana Whitfield hasn't replied to your last three emails, and the October review has moved twice.
- Sparrow & Sons: seven support requests have arrived by email since Monday, up from about one a week in September.
- Tiny Nest Co.: your weekly check-ins with Morgan Lee became monthly in August, and Morgan canceled the last one.
The problem
Churn is visible six months early if you are watching: the logins thinning out, the champion who stopped replying, the review meeting that kept getting moved.
Nobody watches, because watching forty accounts is a full-time job. So the signal gets found at renewal time, in the worst possible meeting.
What it does
Every Wednesday, this routine reviews engagement signals across your accounts and flags the ones trending the wrong way: fading contact, slower replies, quiet champions.
You get the at-risk list while 'at-risk' still means 'reachable,' with the context for the save play included.
Try the prompt
Copy it into a new Littlebird routine, then set the days and times that fit your schedule
- Open Littlebird and go to Routines. Open the menu next to New Routine and choose Set up manually.
- Paste the prompt into Instructions, then set the days and time under Run.
- Littlebird runs it on schedule from then on. You can pause or edit it anytime. Auto-pause is on by default and pauses it if reports go unread.
You can also choose Create with Littlebird and describe the routine in chat.
Every Wednesday flag accounts showing declining engagement or a spike in support emails
Why make it a routine?
Skills are a good demo. You open a chat, paste in yesterday's context, and get a pretty solid answer exactly once.
Tomorrow you do the whole thing again: same paste, same wait. The skill does not know your meetings, your threads, or what changed since Monday.
This routine knows all of that before it runs. It fires on schedule and hands you the result where you already work.
Frequently asked questions
What signals does it watch?
Communication cadence, meeting patterns, and engagement trends per account. Tune the thresholds in the prompt.
Does it integrate with our CRM?
It reads what you have connected and flags from there. Your CRM remains the system of record.
Is this a one-time purchase or subscription?
Plus is a subscription: $17 a month billed annually or $20 month to month, after 14 free days. Routines also run on the free Basic plan.
How does team pricing work?
Team seats start at $17 a month each. Individuals can start on Plus at $17 ($20 month-to-month) with 14 days free.
More routines like this one
Put Littlebird to work
Littlebird is free to start, and your routines also work on the web, iPhone and Android
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